Sophra Support
Help with the Sophra budgeting app.
Frequently asked questions
How do I add a transaction?
Open Sophra, choose the appropriate quick action, enter the transaction details, and save.
How do I create or update a savings goal?
Open the Goals section, create a new goal or select an existing goal, and update its details or progress.
How do I change my language or currency?
Open Profile or Settings, select Language or Currency, choose your preference, and save the change.
How can I remove my information?
You can remove individual entries from within the app. To remove all locally stored Sophra information, delete the app from your device. For additional assistance, contact support.
How quickly will I receive a response?
Support messages are generally answered within 2–3 business days.
Report a problem
When reporting a bug, describe what you expected to happen, what actually happened, and the steps that caused the issue. Do not send passwords, payment-card numbers, bank credentials, or other highly sensitive information.